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Vista

Discussions on installation, setup and basic functions of Bracket Trader.
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Vista

Postby larrysy » Thu Mar 15, 2007 5:01 am

I'm still testing BT in Vista. My system becomes unstable after a few hours (windows not responding to clicks, etc) but I'm not sure if it is due to the hardware I'm using (old computer upgraded to Vista, with BSOD's even in XP) or something else. I'll look for a more stable computer for testing.


P.S.: My email to the user who asked me about the use of BT in Vista bounced back, so I'm posting my reply here.
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Vista problems

Postby dantav » Fri Mar 16, 2007 8:49 am

I also have the same problem on a brand new Vista system. I have been using BT on XP with no trouble for a whle, but on a new laptop with Vista OS, the system becomes unstable after a few hours, exactly as you describe. Any ideas what might be the trouble?
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Postby larrysy » Mon Mar 19, 2007 12:51 pm

The problem in my system is not related to BT as I also get BSOD's without BT running.

I'm suspecting the SATA drive as the cause so I unplugged the SATA drive and is testing my system with BT running. No errors so far.
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BT cannot start

Postby ACS » Tue Mar 20, 2007 9:38 am

This morning BT will not start. A pop up window appears in Vista saying BT has stopped working. Did uninstall/reinstall, still have the same problem.

Problem Event Name: APPCRASH
Application Name: BracketTrader.exe
Application Version: 6.912.0.167
Application Timestamp: 45f58abf
Fault Module Name: StackHash_63e0
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 00357fb4
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 63e0
Additional Information 2: 7edbb92b14f0ad761c9b2dda637f4fa8
Additional Information 3: a3dd
Additional Information 4: b5ffd6db4d9a52aed11fe9411ceafb79

As a side note, after running all day without BT I've had none of the instability issues that have been plaguing me. I really want to use BT, can these problems be cured?
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Vista problem

Postby dantav » Wed Mar 21, 2007 3:50 am

ditto ACS,
At present I have a work around by running BT on another computer running XP and connecting to the vista machine by LAN. BT will connect with the TWS on the vista machine quite happily,and there are no instability issues. For me, this shows that the instability is due to BT.
PLease let us know if this issue is likely to be resolved.
Thanks
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Postby larrysy » Wed Mar 21, 2007 1:54 pm

Testing update:
1. I don't get BSOD's anymore after removing the SATA drive
2. Vista still hangs after 12 hours of running, but no app crash messages.

Note: The behaviour of the statistics panel when moving the main BT body is similar to BT installed in a Windows 2000 system. Still testing with the statistics panel hidden (unchecked) - might result in more stability.
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Postby ACS » Thu Mar 22, 2007 9:21 am

Yesterday I was able to run BT on another computer connected to TWS on my Vista machine. This morning when I tried to do the same I got the following error message when trying to connect:

07.0130a11 API 900 Error Report
Error occured on Line 30 of procedure frmMain: Get PossError 13
(Type Mismatch) in Procedure GetPos of Form frmMain
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Postby larrysy » Thu Mar 22, 2007 10:10 am

That 's a BT bug unrelated to Vista.

Get the a13 version. I removed the current time in the title bar to see if it makes any difference. Runring it right now in Vista.
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Postby ACS » Thu Mar 22, 2007 11:11 am

a13 does not run on my main computer. I still get the same Bracket Trader has stopped working error message when I try to start the program in Vista. The a13 does run again on my laptop in XP connected to TWS in Vista but that is not a long term solution.
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Postby larrysy » Thu Mar 22, 2007 7:29 pm

Does it stop right away on startup? Hide your statistics window (bottom panel).

I can get BT to run for several hours before any problems and I don't get any error messages. The a13 seems to be more stable since I can recover Vista after closing BT.
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Postby ACS » Thu Mar 22, 2007 8:02 pm

BT never starts. The error window pops up instead. Even tried to run BT in WinXP compatibility mode, no help. This is what shows up in Vista problem report:

Problem Event Name: APPCRASH
Application Name: BracketTrader.exe
Application Version: 6.912.0.184
Application Timestamp: 460261bc
Fault Module Name: StackHash_63e0
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 00347fb4
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 63e0
Additional Information 2: 7edbb92b14f0ad761c9b2dda637f4fa8
Additional Information 3: 690a
Additional Information 4: bb73fbe969b1c4fc2c9b19c9e3d2525d
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One problem solved

Postby ACS » Mon Mar 26, 2007 8:46 am

I was able to get BT to run by creating a DEP exception in Vista for BracketTrader.exe. Will see about stability now.
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Postby larrysy » Mon Mar 26, 2007 12:48 pm

a13 version of BT is stable so far in my testing - tested with the stats panel hidden.
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Vista +BT

Postby Joseph » Tue Mar 27, 2007 1:52 am

When BT connected to Esignal or IB after while computer starts acting funny.I can see bits of display and normally the bottom of the screen-toolbar appears on the top of the screen.It does not happen when I don't use BT.I am using new HP with Vista installed.
I only added memory otherwise no changes to any hardware.

I have no problem on the other computer with XP
Thanks
Joseph
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Postby ACS » Tue Mar 27, 2007 9:43 am

Joseph I had the same problem. When I updated to latest version of BT (a13) it seems to have gone away. Let us know if this solves your problem.
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Postby Joseph » Tue Mar 27, 2007 10:19 am

ACS

today I tried a13 same happened.

Crushed twice today
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Postby ACS » Tue Mar 27, 2007 8:10 pm

Joseph, I've been stable for two days now since updating to a13 version. I had the same exact problems before and almost RMAed my video card because I thought it was the problem at first. Do you have the Stats Window closed as Larry suggests? Perhaps try uninstalling BT and doing a clean install of new version?
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Postby Joseph » Wed Mar 28, 2007 5:26 am

ACS i had only Basic entry+exit window and the DOM.
Now I uninstalled,manually deleted BT folder,re-installed.
Will let you know.
Thanks

Nope.
Just crushed again.
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Postby ACS » Wed Mar 28, 2007 9:10 am

Joseph I can tell you I've had IB TWS, Sierra Charts, BT and browser windows/e-mail all open the last two days with no problems. I have 2GB of RAM and a 2GB USB drive for ReadyBoost. Maybe it's a memory issue?
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Postby Joseph » Wed Mar 28, 2007 9:51 am

ACS
I have 1,5 GB
BT + Esignal or BT+TWS either combo crushes.
Doesn't crush without BT.
Also having insuficient memory wouldn't act this way,I think.
I'll try theese combinations on XP tomorrow.
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Postby Joseph » Wed Mar 28, 2007 5:17 pm

Here is what happened.

XP-TWS+BT Memory 512MB
Vista-TWS+BT Memory 1.5GB
Both Basic entry and exit window + DOM

I left it working for approx 4 hours.
Came back and everything look good.

On Vista started minimizing/maximizing main window as problem
started appearing.I continued same with DOM and main window as display started deteriorate and finally all went messy.
On XP -NO problem watsoever.
Any suggestions?
Or should I say Hasta La Vista VISTA?
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Postby ACS » Wed Mar 28, 2007 7:31 pm

Last week I ran BT on my backup XP computer connected by LAN to TWS on my main Vista computer. You might try that for a while if you can, it sure beats replacing operating systems IMO. I'm sure Larry will solve the problem.
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Postby Joseph » Sat Mar 31, 2007 3:17 am

I am sure that Larry will come up with solution.
But for now I can use my second computer with XP.
:grin:
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Postby larrysy » Mon Apr 02, 2007 6:03 am

I just released a14, which was tested on a Vista machine - no problems so far but you won't have the time on the window title bar (this is the one causing the errors in my system).
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Postby Joseph » Mon Apr 02, 2007 3:50 pm

I just have tested for few hours and so far no problem.
Thank you Larry
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Postby Joseph » Tue Apr 03, 2007 5:12 pm

Second day testing with IB and Esignal
No any problems
Thanks
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Postby mktpre » Wed Apr 11, 2007 5:41 pm

could somebody help me, please? the brackettrader does not start and there no error message. i use the newest software version.
the os is vista x64.

thanks
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BT on Vista

Postby dantav » Tue Apr 24, 2007 7:03 am

Ive been using the latest version of BT on my new vista machine for the last few days and everything is fine now. Thanks
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Postby Joseph » Tue Apr 24, 2007 7:40 am

No problem here.
You may try Right click on installer-properties-compatibility mode-
place tick in Run this program in compatibility mode for and choose WindowsXP service pack2.
hope this help.
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Vista X BT

Postby grace » Tue May 01, 2007 12:05 pm

BT is frozen on a high volume momentum .It is a new LTop Intel(R) core (TM)2 CPU. T5200 @ 1.60GHz
2038MB
32-bit Operating System
I have new BT version.
Please what do I need to do to fix it?
Also,I have no charts is this comp.
TIA :cry:
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